Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anthonyscoal-pizza.top, place orders, interact with our services, or otherwise communicate with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable federal and state consumer protection regulations.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We operate the website located at anthonyscoal-pizza.top. For all privacy-related inquiries, you may contact us using the information provided below:

2. Information We Collect

We collect various categories of information from and about users of our website and services. The types of information we collect depend on how you interact with us.

2.1 Personal Information You Provide to Us

When you use our website, place an order, create an account, sign up for our newsletter, contact us, or otherwise interact with our services, you may voluntarily provide us with personal information, including but not limited to:

• Contact Information: Your full name, email address, phone number, and mailing or delivery address.
• Account Credentials: Username, password, and other information used to create and access an account on our website.
• Order Information: Details about your food orders, preferences, special requests, and order history.
• Payment Information: Credit card numbers, debit card information, billing addresses, and other financial data necessary to process your payment. Note that payment data is processed through secure third-party payment processors and we do not store full card numbers on our servers.
• Communications: Messages, feedback, reviews, support inquiries, and any other content you send to us directly via email, contact forms, or other communication channels.
• Marketing Preferences: Your preferences for receiving marketing and promotional communications from us.
• Loyalty Program Data: If applicable, information related to your enrollment and participation in any loyalty or rewards program we offer.

2.2 Information Collected Automatically

When you access or use our website, certain information is collected automatically through cookies, web beacons, pixels, and similar tracking technologies. This may include:

• Device Information: IP address, browser type and version, operating system and platform, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, search terms used on our site, and the date and time of your visits.
• Location Data: General geographic location derived from your IP address, and, if you grant permission, more precise geolocation data from your device to assist with finding nearby restaurant locations or enabling delivery services.
• Cookie and Tracking Data: Information collected via cookies, local storage, session storage, and similar technologies. Please see Section 7 for more details about our cookie practices.
• Log Files: Server log files that record activity on our website, including error reports, traffic patterns, and access logs.

2.3 Information from Third Parties

We may receive information about you from third-party sources and combine it with information we collect directly, including:

• Social Media Platforms: If you interact with us on social media or use social login features (e.g., "Sign in with Google" or "Sign in with Facebook"), we may receive certain profile information from those platforms, subject to their own privacy policies and your privacy settings.
• Delivery Partners: If your order is fulfilled through a third-party delivery service, we may receive order and delivery status information from that partner.
• Analytics Providers: Third-party analytics services may provide us with aggregated or pseudonymous data about website traffic and user behavior.
• Marketing Partners: We may receive information that helps us understand consumer interests and refine our advertising from marketing and advertising technology partners.

3. How We Use Your Information

We use the information we collect for a variety of business and operational purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders, including online and in-store orders.
• Create, maintain, and manage your account on our website.
• Facilitate payment processing through secure payment gateways.
• Arrange or coordinate delivery and pickup services.
• Manage your participation in loyalty programs, promotions, or special offers.
• Respond to your inquiries, customer service requests, and support tickets.
• Send you transactional communications such as order confirmations, receipts, shipping updates, and account notifications.

3.2 Analytics and Service Improvement

• Monitor and analyze usage patterns, traffic trends, and website performance to improve our site functionality and user experience.
• Conduct internal research and analytics to understand customer preferences and demand.
• Test, develop, and improve our products, services, menus, and website features.
• Generate anonymized or aggregated statistical reports for business planning purposes.
• Troubleshoot technical issues, bugs, and errors on our website.

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and discounts related to Anthony's Coal Fired Pizza, but only where you have opted in or where we otherwise have a lawful basis to do so.
• Display targeted or personalized advertisements about our services on third-party websites and platforms based on your interests and browsing behavior.
• Measure the effectiveness of our marketing campaigns and advertising spend.
• Invite you to participate in surveys, promotions, contests, or other marketing activities.

3.4 Legal Compliance and Safety

• Comply with applicable laws, regulations, legal proceedings, and governmental requests.
• Enforce our Terms of Service, policies, and agreements.
• Detect, prevent, and address fraud, unauthorized access, security breaches, and other harmful activities.
• Protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, employees, and the public.
• Respond to law enforcement requests and fulfill our reporting obligations as required by law.

4. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to assist us in delivering our services. These service providers are granted access to your information only to the extent necessary to perform their functions and are contractually obligated to maintain confidentiality and security. Categories of service providers include:

• Payment processing companies (e.g., Stripe, Square, PayPal)
• Website hosting and cloud infrastructure providers
• Email marketing and communication platforms
• Food delivery and logistics partners
• Customer relationship management (CRM) software vendors
• Analytics and data reporting platforms (e.g., Google Analytics)
• Advertising networks and marketing technology providers
• Fraud prevention and cybersecurity firms
• Legal, accounting, and professional advisory firms

4.2 Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization as part of the business transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs that materially affects how your information is used.

4.3 Legal Requirements

We may disclose your personal information to governmental authorities, law enforcement agencies, courts, regulators, or other third parties if we are required to do so by applicable law, court order, subpoena, legal process, or regulatory investigation, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation under federal or state law;
• Protect and defend the rights or property of Anthony's Coal Fired Pizza;
• Prevent or investigate possible wrongdoing in connection with our services;
• Protect the personal safety of users of our services or the public;
• Protect against legal liability.

4.4 With Your Consent

We may share your personal information with third parties for purposes not listed above when we have obtained your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security

We take the protection of your personal information seriously and implement a range of technical, administrative, and physical security measures designed to safeguard your data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive payment information is encrypted using SSL technology.
• Access Controls: We restrict access to your personal information to employees, contractors, and service providers who have a legitimate business need to access it. All such personnel are bound by confidentiality obligations.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant third-party payment processors. We do not store full credit or debit card numbers on our servers.
• Regular Security Audits: We conduct periodic reviews and assessments of our security practices, systems, and infrastructure to identify and address potential vulnerabilities.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities in the event of a security incident as required by applicable law.
• Firewalls and Intrusion Detection: Our network infrastructure is protected by firewalls and intrusion detection systems to prevent unauthorized access.

6. Your Privacy Rights

Depending on your location within the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, including the categories of information, sources, purposes for collection, and third parties with whom it has been shared.
• Right to Access: You have the right to request a copy of the specific pieces of personal information we hold about you.
• Right to Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., information needed to complete a transaction, comply with a legal obligation, or detect security incidents).
• Right to Correction: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to request that we limit our use of sensitive personal information to purposes specified by the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a lesser quality of service because you exercised your privacy rights.

6.2 General Privacy Rights for All Users

Regardless of your state of residence, we strive to honor the following rights for all users of our website:

• Right to Access: You may request a copy of the personal information we hold about you at any time.
• Right to Correction: You may request that we correct inaccurate or incomplete information about you.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate operational needs.
• Right to Portability: Where technically feasible, you may request that we provide your personal information in a structured, commonly used, machine-readable format so you can transfer it to another service.
• Right to Withdraw Consent: Where our processing of your information is based on your consent, you have the right to withdraw that consent at any time.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us by:

• Emailing us at: [email protected]
• Visiting our website: anthonyscoal-pizza.top

We will need to verify your identity before processing your request. We will respond to your request within 45 days of receipt. If we require additional time (up to 90 days total), we will notify you in writing with an explanation. You may designate an authorized agent to make requests on your behalf, provided that the agent presents written authorization and we can verify your identity.

7. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements. Cookies are small text files placed on your device when you visit our site.

7.1 Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the website to function properly. They enable core features such as session management, shopping cart functionality, and secure login. Without these cookies, our website cannot function correctly.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our site, such as which pages are visited most often and whether users encounter error messages. This data helps us improve the performance and usability of our site.
• Functional Cookies: These cookies enable us to remember your preferences and personalize your experience, such as remembering your location for delivery purposes or your preferred language settings.
• Marketing and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may track your browsing activity across websites and are placed by our advertising partners.

7.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings or through our cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features. For more detailed information about the cookies we use and how to control them, please refer to our full Cookie Policy available on our website.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply are as follows:

When your personal information is no longer needed, we will securely delete, anonymize, or destroy it in accordance with our internal data retention and disposal procedures.

9. Children's Privacy

Our website and services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect, solicit, or use personal information from children under the age of 13, and we do not direct any of our content or marketing specifically at children.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. We do not knowingly allow individuals under 18 to create accounts or place orders on our website without appropriate parental or guardian involvement.

10. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and your personal information is primarily collected, stored, and processed in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.

To the extent that we transfer personal information internationally (for example, to cloud service providers or analytics partners with operations outside the United States), we take steps to ensure that appropriate safeguards are in place to protect your information, including entering into data processing agreements that contain appropriate data transfer mechanisms as required under applicable law.

By using our website and providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States and other countries where we or our service providers operate.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Anthony's Coal Fired Pizza. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit before providing your personal information.

Third-party integrations on our website may include, but are not limited to:

• Social media sharing buttons and embedded social media content
• Third-party payment processing widgets
• Google Maps or other mapping services for store location features
• Third-party food delivery platforms
• Online review platforms

12. California-Specific Disclosures

In addition to the rights described in Section 6, California residents are entitled to specific disclosures under California law, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California "Shine the Light" Law (California Civil Code § 1798.83).

12.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined under the CCPA:

• Identifiers (name, email address, IP address, phone number)
• Commercial information (order history, purchase records, preferences)
• Internet or electronic network activity information (browsing history, interactions with our website)
• Geolocation data (general location derived from IP address or precise location if permitted)
• Financial information (payment card data processed by third-party processors)
• Inferences drawn from the above to create a profile about consumer preferences

12.2 "Do Not Sell or Share My Personal Information"

California residents have the right to opt out of the sale or sharing of their personal information. If you wish to exercise this right, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

12.3 Shine the Light Disclosure

California residents may request a list of the categories of personal information disclosed to third parties for direct marketing purposes during the preceding calendar year, as well as the names and addresses of such third parties. To make this request, please contact us at [email protected].

13. How to File a Complaint with a Data Protection Authority

If you believe that we have not complied with applicable privacy laws or your privacy rights, you have the right to file a complaint with the appropriate regulatory authority. In the United States, the relevant authorities include:

13.1 Federal Trade Commission (FTC)

The FTC is the primary federal consumer protection agency in the United States and enforces privacy-related laws against unfair or deceptive business practices. If you believe Anthony's Coal Fired Pizza has engaged in deceptive privacy practices in violation of the FTC Act, you may file a complaint with the FTC at:

13.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA) at:

13.3 State Attorney General Offices

You may also contact your state's Attorney General office to report privacy-related complaints. Many state Attorneys General have consumer protection divisions that handle data privacy complaints. Visit your state government's official website for contact information and instructions on filing a complaint.

We encourage you to contact us first at [email protected] before filing a complaint with a regulatory authority, as we are committed to resolving privacy concerns directly and promptly.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date;
• Send you an email notification (if you have provided us with your email address and the changes are significant); and/or
• Display a prominent notice on our website informing you of the changes.

Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are committed to addressing your privacy inquiries promptly and transparently.

We aim to respond to all privacy-related inquiries within 10 business days. For requests related to your consumer rights under the CCPA/CPRA, we will respond within the legally required timeframe of 45 days of receiving your verifiable request.